CLM8251 - Visitor Services Planning

Course CodeCLM8251
Course TitleVisitor Services Planning
Having a plan for a station’s visitor services program is important to ensure resources are used effectively. This course will enable FWS employees responsible for visitor services to develop a plan for a visitor services program at a field station that is consistent with current guidance, the station’s CCP and, is effective at providing direction the station’s program management. This online course includes six 90-minute training sessions as well as assignments to be completed outside of the scheduled instruction sessions.

• Explain the importance of planning as a tool to effectively accomplish the station’s purpose and agency’s mission.

• Evaluate a CCP to determine the appropriate process to develop the VS Step-down plan;

• Develop a visitor services step-down plan that meets both agency and field station needs.

Target Audience: FWS employees responsible for writing visitor services plans, including step-down plans.
Delivery MethodOnline
Instructional Hours12
Non-FWS Fee$200.00
Course Content ContactJULIE STUDY: JULIE_STUDY@FWS.GOV; Phone: 304.876.7651; Email:;
Extracted from DOI LEARN on11/24/2014 4:00:30 AM

Schedule:  CLM8251 - Visitor Services Planning

StartEndSession InformationLocationRegisterSession Contact
11/20/2014 11/20/2014 Class begins at 2:00 PM.
Class ends at 3:30 PM
Online Register So Lan Ching;
(304) 876-7771