Policies

Accessibility

  • Motorized carts are available at the Front Desk for guests unable to get around the NCTC campus. Please inform Hotel Reservations when reserving your room to ensure one is available.

  • Americans with Disabilities Act (ADA) Rooms - NCTC has ADA rooms available for overnight guests. Please contact the NCTC Front Desk for more information about ADA rooms.

  • ADA Map - full color map of the campus including Handicapped Accessible routes, elevator locations, and TTY information

  • TTY Phones
    • The West Virginia Relay number is 1-800-982-8771
    • The Operator for the Deaf number is 1-800-855-1155
    • The NCTC TTY number is 304-876-7201

Security/Safety

Security Officers

Security Officers are on site and available 24 hours a day and seven days a week for the health and safety of our staff and guests. These officers are certified First Responders.

First Aid Kits

First aid kits are located in Commons, Physical Training, instructional buildings, and the Front Desk. Additional supplies are sold at the gift shop in the Commons building.

Automated External Defbrillators (AEDs)

Automated External Defbrillators (AEDs) are strategically located throughout the campus near first aid kits.

Identification Badges

Identification badges are provided for each guest at check-in. To ensure the safety and security of NCTC guests and staff, name badges must be worn at all times while on the NCTC campus. Please return your name badge to the Front Desk or Commons dining room for re-use at check-out.

Sustainability

Green Meetings

The Green Meetings Questionnaire was first addressed by the Environmental Protection Agency (EPA) who rents conferencing and lodge rooms at the National Conservation Training Center (NCTC) and whose mission is to protect human health and the environment. The NCTC has the same environmental outreach so has adopted the Questionnaire to share with all public, staff, and guests. The expectation is that all meetings and conferences will be staged using as many environmentally preferable measures as possible. Environmentally preferable means products or services that have a lesser or reduced effect on the environment when compared with competing products or services that serve the same purpose.

Federally Approved

NCTC is a Federally approved conference and training center and is listed in the Federal Meeting Space directory.

Guest Attire

Guest attire is 'business casual' in NCTC classes and programs. For specialized activities or recreation, please dress appropriately.

NCTC Guest Attire

Guest Visitors

Guest visitors can accompany students to guest rooms, dining room, social center, and other activities.

Notify the Front Desk if you have visitors.

They must register with the guest at the Front Desk when sharing overnight accommodations. Visitors have the choice of purchasing either a meal plan (their badge will be marked for easy dining access) or paying ala carte. The cost is equivalent to the Jefferson County, West Virginia, per diem rate. Children (age 2-12) pay 50% of this rate and adults and teenagers pay 75%.

Smoking

Designated Smoking Areas

Smoking ordinance prohibits smoking within 25 feet of any Service facility, building air ventilation, or exit walkways. Ash canisters are located at designated smoking areas (DSA) for your convenience.

Room Cleaning Policy

The NCTC lodges are completely smoke-free. NCTC is committed to providing its guests with a smoke-free room. There is a $250 fee assessed for guests who do not comply with this policy in order to cover the extensive cost of restoring lodge rooms to smoke-free condition. For convenience, there are designated smoking areas at the entrance to each lodge building. Thank you for keeping our lodge rooms smoke-free.