| Course Code | CLM8251 |
| Course Title | Visitor Services Planning |
| Description |
Having a plan for a station’s visitor services program is important to ensure resources are used effectively. This course will enable FWS employees responsible for visitor services to develop a plan for a visitor services program at a field station that is consistent with current guidance, the station’s CCP and, is effective at providing direction the station’s program management. This online course includes six 90-minute training sessions as well as assignments to be completed outside of the scheduled instruction sessions.
Objectives:
• Explain the importance of planning as a tool to effectively accomplish the station’s purpose and agency’s mission.
• Evaluate a CCP to determine the appropriate process to develop the VS Step-down plan;
• Develop a visitor services step-down plan that meets both agency and field station needs.
Target Audience: FWS employees responsible for writing visitor services plans, including step-down plans.
|
| Delivery Method | Online Instructor Led |
| Non-FWS Fee | $200.00 |
| Instructional Hours | 12 |
| Credits/CEUs | 1.0 |
| Course Content Contact | Laurie Heupel; laurie_heupel@fws.gov; (304) 876-7486; laurie_heupel@fws.gov |
| Curriculum Category | Visitor Services |
| Course Frequency | Once per year |
| Registration Link | LMS |
| DOI LEARN Course Type | ILT |
| College Credit Name | Semester Hours |
| College Credit Value | 1 |
| Extracted from DOI LEARN on | 1/22/2019 3:30:20 AM |
