CLM8251 - Visitor Services Planning

Course CodeCLM8251
Course TitleVisitor Services Planning
Having a plan for a station’s visitor services program is important to ensure resources are used effectively. This course will enable FWS employees responsible for visitor services to develop a plan for a visitor services program at a field station that is consistent with current guidance, the station’s CCP and, is effective at providing direction the station’s program management. This online course includes six 90-minute training sessions as well as assignments to be completed outside of the scheduled instruction sessions.

• Explain the importance of planning as a tool to effectively accomplish the station’s purpose and agency’s mission.

• Evaluate a CCP to determine the appropriate process to develop the VS Step-down plan;

• Develop a visitor services step-down plan that meets both agency and field station needs.

Target Audience: FWS employees responsible for writing visitor services plans, including step-down plans.
Delivery MethodOnline Instructor Led
Non-FWS Fee$200.00
Instructional Hours12
Course Content ContactLaurie Heupel;; (304) 876-7486;
Curriculum CategoryVisitor Services
Course FrequencyOnce per year
Registration LinkLMS
College Credit NameSemester Hours
College Credit Value1
Extracted from DOI LEARN on1/22/2019 3:30:20 AM

Schedule:  CLM8251 - Visitor Services Planning