Frequently Asked Questions (FAQ)

Who can attend NCTC courses and how much is tuition?

NCTC courses are open to any interested students who meet the pre-qualification standards set forth for each class. While college credit is available for many courses, most students are environmental or technical professionals who are looking for career enhancement training. NCTC does not offer degree programs. Tuition fees are assessed for NCTC courses.

A limited number of prepaid vouchers are available for tribal natural resource professionals to attend NCTC training. Further information on the tribal voucher program can be found here.

Additional details are available that describe training opportunities and lodging information.

How can I reach someone who is attending training at NCTC?

You can call our Front Desk to reach a guest at NCTC. The number is 304-876-7403 or 304-876-1600. Also each guest is supplied voice mail with their room phone.

What is the mailing address for NCTC?

The NCTC Mailing Address is:

US Fish and Wildlife Service, NCTC
698 Conservation Way
Shepherdstown, WV 25443-4024

Are pets allowed at NCTC?

No pets are allowed on the NCTC grounds; only service animals and animals specifically designated for training and education purposes are authorized on NCTC grounds.

Where can I get information about employment with the US Fish & Wildlife Service?

Job listings for the Department of the Interior and other federal agencies are located at

Where can I get information about employment with my state Department of Natural Resources?

You can get information regarding West Virginia Department of Natural Resources at

Performing a search with your web browser on your state name along with Parks Department, DNR, Recreation or Employment can access other state Department of Natural Resources websites.

Where can I get information about inclement weather policies for NCTC?

Review NCTC weather information and policies for details.

Where can I get information about supporting conservation education?

The Friends of NCTC actively supports the mission of the National Conservation Training Center by supporting NCTC community outreach programs and extending the reach of this world-class facility.

Learn more about the Friends of NCTC at the Friends of the National Conservation Training Center web site.

Why aren't there coffee pots in the guest rooms?

This achieves additional energy savings. Coffee pots are located in the housing kitchenette.

What cellular carriers are in the area?

AT&T cell phone coverage is available throughout the campus.

How do you choose coffee break food and beverage selections?

Selections are made from guest comments and varied from choices in the dining hall and vending machines.

What are the hours of the gym?

Gym Information

What are the hours of the Sundry/Gift Shop?

Sundry/Gift Shop Information

Where can I print out an airline ticket?

Computers and printers are available in the Business Center in 106IE and the Business Center in 162IW.

What are the hours of the library?

Contact the Library at 304-876-7304 or the Front Desk, at 304-876-1600, for hours of operation and more information.

Where is the ATM located?

It is located on the first floor of Commons/Dining Hall building.

Do you have walking trails?

Trail Maps are available at the Front Desk.

Historic Trail Guide/Map

Where is my classroom?

Classrooms are located in the John F. Turner Instructional East and the John R "Rick" Lemon Instructional West buildings across the bridge from Commons Building.

John F. Turner Instructional East Classroom Diagram

John R "Rick" Lemon Instructional West Classroom Diagram